We booked the tour in the UK prior to arrival in New York. All went well and our guide was Ron. He was extremely knowledgable about the park and the surrounding area. The bike ride was leisurely with plenty of stops to see points of interest. We really enjoyed it and don't feel we would have got the best out of Central Park with seeing it any other way. By far the best thing though? Ron's burger joint recommendation we went, we ate! It was awesome! Thanks Ron!